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The Customer-Driven Playbook Vital Source e-bog
Travis Lowdermilk og Jessica Rich
(2017)
The Customer-Driven Playbook
Converting Customer Feedback into Successful Products
Travis Lowdermilk og Jessica Rich
(2017)
Sprog: Engelsk
om ca. 10 hverdage
Detaljer om varen
- 1. Udgave
- Vital Source searchable e-book (Reflowable pages)
- Udgiver: O'Reilly Media, Inc (Juni 2017)
- Forfattere: Travis Lowdermilk og Jessica Rich
- ISBN: 9781491981221
Bookshelf online: 5 år fra købsdato.
Bookshelf appen: ubegrænset dage fra købsdato.
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Print: -1 sider kan printes ad gangen
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Detaljer om varen
- 1. Udgave
- Paperback: 254 sider
- Udgiver: O'Reilly Media, Incorporated (Juni 2017)
- Forfattere: Travis Lowdermilk og Jessica Rich
- ISBN: 9781491981276
Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That's where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products they'll love.
To build successful products, you need to continually test your assumptions about your customers and the products you build. This book shows team leads, researchers, designers, and managers how to use the Hypothesis Progression Framework (HPF) to formulate, experiment with, and make sense of critical customer and product assumptions at every stage. With helpful tips, real-world examples, and complete guides, you'll quickly learn how to turn Lean theory into action.
- Collect and formulate your assumptions into hypotheses that can be tested to unlock meaningful insights
- Conduct experiments to create a continual cadence of learning
- Derive patterns and meaning from the feedback you've collected from customers
- Improve your confidence when making strategic business and product decisions
- Track the progression of your assumptions, hypotheses, early ideas, concepts, and product features with step-by-step playbooks
- Improve customer satisfaction by creating a consistent feedback loop
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